Privacy Policy

Information we collect

Depending on how you interact with us, we may collect:

• Contact and messaging information, such as your name, mobile phone number, the content of your messages, and related message metadata.
• Order and service information, such as requested items, preferences, pickup details, questions, and the information needed to respond to or fulfill your request.
• Basic website information that our hosting and security systems may receive automatically, such as your IP address, browser or device type, access time, and requested pages.
• Any other information you choose to provide when communicating with us.

We do not use this website to collect payment-card information or to submit orders through a website form. Orders are initiated by text, phone, or in person.

How we use information

We may use information to:

• Respond to messages, questions, and support requests.
• Confirm or clarify order details, communicate availability or status, and coordinate pickup.
• Operate, maintain, secure, and improve our website and communications.
• Prevent misuse and comply with applicable legal obligations.

We do not send marketing or promotional text messages under the customer-initiated ordering and support program described in our SMS Terms & Conditions. Any future marketing-text program would require a separate, appropriate consent process.

Mobile information and SMS consent

We do not sell personal information. Mobile information, including phone numbers, SMS opt-in data, and SMS consent records, will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

Message frequency varies according to your order or question. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Text messaging originator opt-in data and consent will not be shared with any third party for its marketing or promotional purposes. We may allow service providers that support our communications—such as our phone or messaging provider, telecommunications carriers, website host, and security providers—to process information only as needed to provide those services to us. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, or security.

Website technology

Our website and hosting providers may use cookies, logs, or similar technical tools that are necessary to deliver, secure, and maintain the site. We do not use information from the website to sell personal information or mobile opt-in data.

Retention and security

We retain information only for as long as reasonably necessary to respond to requests, maintain appropriate business records, resolve disputes, protect our services, and meet legal obligations. We use reasonable administrative, technical, and physical safeguards appropriate to the information we handle. No transmission or storage method can be guaranteed to be completely secure.

Your choices

You may reply STOP to opt out of text messages. You may reply HELP for assistance, or contact us using the phone number or email below. After an opt-out request, we may send one final message confirming that the request was processed. We will not send further messages unless you later initiate a new conversation or otherwise provide fresh consent as permitted.

Children’s privacy

Our website and messaging service are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can review the request.

Policy updates

We may update this policy to reflect changes in our practices, services, or legal obligations. We will post the revised policy on this page and update the effective date.

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